Tags

    Accessing the network

    The residential network (ResNet) utilizes network access control (NAC) to maintain a safe and robust network environment for residents. The NAC helps to make sure that all computers connecting to the network are reasonably well-protected against viruses and other malware.

    The previous NAC used in ResNet, Clean Access, was replaced by a new system, CounterACT, in July 2011. Despite the new system, returning students will notice that the requirements for accessing the network will remain essentially the same.

    Windows 7, Vista, XP Mac OS X Linux
    Clean Access CounterACT Clean Access CounterACT Clean Access CounterACT
    Agent required Yes Yes Yes Yes No Yes
    Updated anti-virus software required Yes Yes No No No No
    Windows Updates enabled Yes Yes No No No No

    All students are required to log into the network, and students whose computer fails to meet the minimum requirements will be guided through self-remediation. Further details about CounterACT and the self-remediation process will be provided here later this summer.

    Uninstalling the Clean Access Agent

    If you previously lived on campus and have the Clean Access Agent installed on your computer, we recommend you uninstall it.

    Windows users: Quit the Cisco NAC Agent (if running). Then go to Start -> Programs -> Cisco Systems -> Cisco Clean Access -> Uninstall Clean Access Agent.

    Macintosh users: Quit the Cisco Clean Access Agent (if running). Then follow these 3 steps:

    1. Drag the Agent application to the trash can. The Agent application is located in /Applications/CCAAgent.app.
    2. Drag the Agent log folder to the trash can. The Agent log folder is located in /Home folder/Library/Application Support/Cisco Systems.
    3. Drag the Agent installation receipt to the trash can. The Agent installation receipt (if one exists) is located in /Library/Receipts/CCAAgent.pkg.

    Comments

    /groups/helpdesk/search/index.rss?tag=hotlist/groups/helpdesk/search/?tag=hotWhat’s HotHotListHot!?tag=hot6/groups/helpdesk/sidebar/HotListhelpdeskResNet Helpdesk2013-03-25 16:17:03+00:002013-03-25 16:17:03updated4helpdeskResNet Helpdesk2013-03-25 16:15:53+00:002013-03-25 16:15:53updated3Added tag - hothelpdeskResNet Helpdesk2013-03-25 16:15:51+00:002013-03-25 16:15:51addTag2First createdhelpdeskResNet Helpdesk2013-03-25 15:48:12+00:002013-03-25 15:48:12created1wiki2013-03-25T16:17:03+00:00groups/helpdesk/wiki/66be2FalseProblem: "I get an error trying to access the 'myhousing.kutztown.edu' website"/groups/helpdesk/wiki/66be2/Problem_I_get_an_error_trying_to_access_the_myhousingkutztownedu_website.htmlResNet Helpdesk4 updatesProblem: "I get an error trying to access the 'myhousing.kutztown.edu' website" Overview: Some Macintosh users may see an error message similar to the one below when they try to visit myhousing.kutztown.edu: [myhousing...Falsehelpdesk2013-03-25T16:17:03+00:00Added tag - hothelpdeskResNet Helpdesk2013-02-28 17:04:15+00:002013-02-28 17:04:15addTag4helpdeskResNet Helpdesk2013-02-28 17:04:04+00:002013-02-28 17:04:04updated3helpdeskResNet Helpdesk2013-02-28 17:02:36+00:002013-02-28 17:02:36updated2First createdhelpdeskResNet Helpdesk2013-02-28 17:02:09+00:002013-02-28 17:02:09created1weblog2013-02-28T17:04:04+00:00groups/helpdesk/weblog/7791eFalseCAMPUS ADVISORY: Warning from KU Information Technology and Dean of Students regarding Spam/Phishing-type emails/groups/helpdesk/weblog/7791e/CAMPUS_ADVISORY__Warning_from_KU_Information_Technology_and_Dean_of_Students_regarding_SpamPhishingtype_emails.htmlResNet Helpdesk4 updatesCAMPUS ADVISORY: Warning from KU Information Technology and Dean of Students regarding Spam/Phishing-type emails To the University Student community: Please be cautious and alert about Spam/Phishing-type emails. Please do not click any links i...Falsehelpdesk2013-02-28T17:04:04+00:00helpdeskResNet Helpdesk2013-02-21 15:58:40+00:002013-02-21 15:58:40updated3Added tag - hothelpdeskResNet Helpdesk2013-02-21 15:58:38+00:002013-02-21 15:58:38addTag2First createdhelpdeskResNet Helpdesk2013-02-21 15:40:50+00:002013-02-21 15:40:50created1wiki2013-02-21T15:58:40+00:00groups/helpdesk/wiki/5417cFalseWireless printers and ResNet/groups/helpdesk/wiki/5417c/Wireless_printers_and_ResNet.htmlResNet Helpdesk3 updatesWireless printers and ResNet [wireless_print_server_icon.jpg]Many personal printers on the market offer wireless printing capability. Although this is a great feature in a ho...Falsehelpdesk2013-02-21T15:58:40+00:00helpdeskResNet Helpdesk2012-11-15 15:52:04+00:002012-11-15 15:52:04updated20Added tag - hothelpdeskResNet Helpdesk2012-11-15 15:51:00+00:002012-11-15 15:51:00addTag19helpdeskResNet Helpdesk2011-06-16 14:45:54+00:002011-06-16 14:45:54updated18helpdeskResNet Helpdesk2011-06-16 14:44:42+00:002011-06-16 14:44:42updated17helpdeskResNet Helpdesk2011-06-16 14:43:02+00:002011-06-16 14:43:02updated16Removed tag - hothelpdeskResNet Helpdesk2010-03-11 14:25:09+00:002010-03-11 14:25:09removeTag15helpdeskResNet Helpdesk2010-02-02 17:10:38+00:002010-02-02 17:10:38updated14helpdeskResNet Helpdesk2010-02-02 17:06:32+00:002010-02-02 17:06:32updated13helpdeskResNet Helpdesk2010-02-02 17:01:38+00:002010-02-02 17:01:38updated12helpdeskResNet Helpdesk2010-02-02 17:00:12+00:002010-02-02 17:00:12updated11Added tag - ids and passwordshelpdeskResNet Helpdesk2009-12-22 19:17:24+00:002009-12-22 19:17:24addTag10helpdeskResNet Helpdesk2009-12-09 16:21:51+00:002009-12-09 16:21:51updated9helpdeskResNet Helpdesk2009-12-09 16:21:36+00:002009-12-09 16:21:36updated8helpdeskResNet Helpdesk2009-12-09 15:36:40+00:002009-12-09 15:36:40updated7helpdeskResNet Helpdesk2009-11-02 19:04:39+00:002009-11-02 19:04:39updated6helpdeskResNet Helpdesk2009-11-02 19:04:17+00:002009-11-02 19:04:17updated5helpdeskResNet Helpdesk2009-11-02 19:03:38+00:002009-11-02 19:03:38updated4Added tag - hothelpdeskResNet Helpdesk2009-11-02 15:58:56+00:002009-11-02 15:58:56addTag3helpdeskResNet Helpdesk2009-11-02 15:58:52+00:002009-11-02 15:58:52updated2First additionhelpdeskResNet Helpdesk2009-11-02 15:57:09+00:002009-11-02 15:57:09created1wiki2012-11-15T15:52:04+00:00groups/helpdesk/wiki/ddb5bFalseNetwork password expired? Don't let it happen to you.../groups/helpdesk/wiki/ddb5b/Network_password_expired_Dont_let_it_happen_to_you.htmlResNet Helpdesk20 updatesNetwork password expired? Don't let it happen to you... Background: For security purposes, network passwords automatically expire every 180 days. However, unless you set reminders for yourself to chan...Falsehelpdesk2012-11-15T15:52:04+00:00helpdeskResNet Helpdesk2012-10-02 14:33:31+00:002012-10-02 14:33:31updated4helpdeskResNet Helpdesk2012-10-02 14:32:20+00:002012-10-02 14:32:20updated3Added tag - hothelpdeskResNet Helpdesk2012-10-02 14:32:18+00:002012-10-02 14:32:18addTag2First createdhelpdeskResNet Helpdesk2012-10-02 14:31:27+00:002012-10-02 14:31:27created1weblog2012-10-02T14:33:31+00:00groups/helpdesk/weblog/5ae74FalseAVG 2013 not yet supported/groups/helpdesk/weblog/5ae74/AVG_2013_not_yet_supported.htmlResNet Helpdesk4 updatesAVG 2013 not yet supported [9ea81.png]The recent release of AVG 2013 antivirus software is not supported by ForeScout. As a result, students who upgrade to AVG 2013 receive...Falsehelpdesk2012-10-02T14:33:31+00:00hot/groups/helpdesk/search/index.rss?sort=modifiedDate&kind=all&sortDirection=reverse&excludePages=wiki/welcomelist/groups/helpdesk/search/?sort=modifiedDate&kind=all&sortDirection=reverse&excludePages=wiki/welcomeRecent ChangesRecentChangesListUpdates?sort=modifiedDate&kind=all&sortDirection=reverse&excludePages=wiki/welcome0/groups/helpdesk/sidebar/RecentChangesListmodifiedDateallRecent ChangesRecentChangesListUpdateswiki/welcomeNo recent changes.reverse5search