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Fall/Spring Hours:
M-Th: 8:30am-midnight
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-midnight


Understanding Campus Wi-Fi
Last updated: 04/26/2017 10:01:54

Large public Wi-Fi networks like we have on campus operate differently than a simple, private network like you probably have set up in your home. At times, the difference can be a source of frustration to students. This article is intended to help you better understand campus Wi-Fi so that you can eliminate that frustration and navigate it like a pro.

Logging into Wi-Fi

Campus Wi-Fi is available in more than 40 buildings spread out over more than 200 acres. To ensure that campus Wi-Fi is available only to KU students, faculty and staff, all users are required to log in with their KU username and password.

North Campus Wi-Fi (BearNet) - Academic Buildings

The Wi-Fi network prevalent throughout most non-residential spaces on campus is BearNet. Because Wi-Fi users in academic buildings tend to be transient (i.e. regularly moving between buildings and classrooms), BearNet is designed to be session-based. Some facts about BearNet:

  • When connecting to BearNet, you get no Internet access until you log in via the captive portal web page. In order to log in, open a browser on your device and browse to any non-secure web page (e.g. www.kutztown.edu). You will be automatically redirected to the captive portal web page.
  • BearNet supports Wi-Fi roaming within a building. For example, if you log into BearNet in Rohrbach Library, you can move around anywhere within Rohrbach Library and maintain your network connection (provided you’re still within range of a Wi-Fi signal).

  • Although BearNet does support Wi-Fi roaming between buildings, keep in mind that there are many device-specific factors (e.g. battery level, cookie-handling,  signal strength) that could affect the ability to maintain a Wi-Fi session. As a result, when you move from one north campus building to another, it may be necessary to re-establish your network connection (i.e. log into Wi-Fi again).

South Campus Wi-Fi (ResNet WiFi) - Residence Halls

The Wi-Fi network prevalent throughout residential areas on campus is ResNet WiFi. Some facts about ResNet WiFi:

  • ResNet WiFi is not session-based. When you log into your network device, ResNet WiFi remembers the device and won’t require you to log in again on that device for a period of two weeks.
  • Similar to BearNet, ResNet WiFi requires you to log in via a captive portal web page. However, you may notice that you’re able to connect to the Internet for a short time and aren’t immediately presented with the login page. This is the amount of time it takes for ResNet WiFi to identify your device and check to see if it has been logged in within the past two weeks.
  • ResNet WiFi consists of five zones, and each zone supports Wi-Fi roaming. Roaming allows you to move around anywhere within the zone and maintain your network connection (provided you’re still within range of a Wi-Fi signal). The five zones are…

    ResNet WiFi - Zone A
    GB Village West - Johnson Hall - University Place

    ResNet WiFi - Zone B
    Beck Hall - Bonner Hall - Deatrick Hall - Honors Building

    ResNet WiFi - Zone C
    Berks Hall - Lehigh Hall - Rothermel Hall - Schuylkill Hall

    ResNet WiFi - Zone D
    Dixon Hall

    ResNet WiFi - Zone E
    GB Village South (all buildings)

Things to try if you have problems connecting to Wi-Fi… 

1. Make sure you’re using campus Wi-Fi

If you’re not connected to BearNet or ResNet WiFi, you’re attaching to someone else’s network. Many student-owned devices broadcast Wi-Fi network names that likely aren’t set up to let you connect to the Internet.

2. Try browsing to any web page

Your device could be waiting to redirect you to the captive portal so you can log in. Open a browser and enter any URL (e.g. www.kutztown.edu) to force a redirection to the login page.

3. Turn Wi-Fi off/on

Because of inherent issues with roaming between and within some buildings (particularly among some smart phones), it may be helpful to turn your device’s Wi-Fi off/on, forcing it to establish a new path to the Internet.

If you have any questions or a specific concern about Wi-Fi use on campus, please email us at resnet@kutztown.edu.