Normal Fall/Spring Hours:
M-Th: 8:30am-11:00pm
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-11:00pm


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Office 365

Every KU student receives a subscription to Microsoft Office 365. This subscription entitles students to download a full version of Office 2016 on up to five different devices.

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All students receive a email address for official university communication.

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Normal Fall/Spring Hours:
M-Th: 8:30am-11:00pm
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-11:00pm

Now accepting applications for Spring 2020

The ResNet team accepts employment applications from students throughout the year, with most hiring done in April (for Fall semester) and November (for Spring semester). Ideal applicants demonstrate a good mix of technical and "people" skills. The current pay rate for students working at ResNet is $10.25 per hour.

Position Responsibilities:

  • Work at ResNet help desk, providing walk-in, phone and in-room support (network and desktop) to residents
  • Assist students in maintaining a safe computing environment
  • Assist in the maintenance of residence hall computer labs
  • Diagnose and resolve a variety of issues such as those listed below...
Software issues
Adware/Spyware removal and prevention
Anti-virus installation
Virus removal/prevention
System updates
System restores
Email password changes
Hardware issues
Hard drive installation
Assistance with student-owned peripherals (i.e. printers, scanners, etc.)
Data recovery from damaged media
Screen replacement
Network issues
Connectivity problems
Device registration


  • Intimate knowledge of Windows and/or Mac operating systems
  • Familiarity with iOS and/or Android
  • Strong desire to help other students
  • Experience installing hard drives or other components
  • Experience installing and configuring anti-virus software
  • Experience troubleshooting PC problems and installing drivers
  • Good problem-solving skills -- ability to follow through

Interested students can download a Spring 2020 application and drop it off at the ResNet help desk in Johnson Hall, or fill out the online form below:

Section 1: Personal Information
First name:
Last name:
Phone: - -
# credits completed:
Current GPA:
Where will you be living
during Spring 2020?
Section 2: Skills and Experience
Please indicate your level of familiarity with these operating systems:
1= I have never used the operating system.
2= I am familiar with the user interface but not with resolving operating system problems.
3= I am very familiar with the user interface and can troubleshoot some operating system problems.
4= I am very familiar with the user interface and am able to troubleshoot most operating system problems.
Windows 10: 1 2 3 4
Windows 8: 1 2 3 4
macOS: 1 2 3 4
iOS: 1 2 3 4
Android: 1 2 3 4
Other: 1 2 3 4
Other: 1 2 3 4