Normal Fall/Spring Hours:
M-Th: 8:30am-11:00pm
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-11:00pm

D2L

D2L, Kutztown University's learning management system, is used to deliver the university's online courses, as well as to support the face-to-face classes.

Log into D2L...
MyKU

MyKU is Kutztown University's student information system. It provides access for students to register for courses, view final course grades, make online payments, and more.

Log into MyKU...
Office 365

Every KU student receives a subscription to Microsoft Office 365. This subscription entitles students to download a full version of Office 2016 on up to five different devices.

Log in and download Office 2016...
KU student email

All students receive a @live.kutztown.edu email address for official university communication.

Log into student email...


Reset my password...


ResNet / Residence halls currently closed
ResNet is closed for the remainder of spring semester. Residents may contact us online or leave a voicemail message with any tech-related question/concern and we'll get back to you as soon as possible.

Normal Fall/Spring Hours:
M-Th: 8:30am-11:00pm
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-11:00pm


Applications for online learning
Last updated: 03/21/2020 19:14:22

The IT department has been working with several software vendors to provide licensing to software needed to support your academic needs.  The following is a summary of the software applications that are available for you to install on your computer.

 

Microsoft Office

The Office 365 subscription purchased by Kutztown University provides all current students the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones. To install Microsoft Office go to https://portal.office.com, login with your KU credentials and click on “Install Office”.

 

Adobe Creative Cloud, license expires 5/30/2020

  1. Navigate to https://creativecloud.adobe.com
  2. Enter your email address, then click Continue
  3. If prompted, select Company or School Account
  4. At the KU Single Sign-On Page, enter your email address and password, then click Sign On
  5. At the main Adobe screen, click on the button All your apps

If you have the Adobe Create Cloud App on your computer:

  1. Find the app in the list and click Install
  2. Click the button Open Creative Cloud Desktop App

OR

If you DO NOT have the Adobe Create Cloud App on your computer:

  1. Find the app in the list and click Download
  2. If it states that Permissions may be required simply click OK

Please note if you install Acrobat DC, it may tell you it is a 7 day trial.  If this happens, please download and run this patch: https://helpx.adobe.com/content/dam/help/en/enterprise/kb/covid-19-edu-labs-faq/jcr_content/main-pars/download_section/download-1/AcrobatStudentAccess.zip.  Note, this is a Windows only patch.

 

IBM SPSS, expires 5/30/2020

  1. Navigate to: https://livekutztown.sharepoint.com/sites/KU-SP-DOWNLOADS
  2. Login with your Kutztown Credentials
  3. Find Software
    • Select a link under Quick Links to go directly to the folder of Software you need
      - or - 
    • Navigate to the folder of Software you need under Documents
  4. Download Software
    • Check an item to select it, click download in the ribbon at the top
      - or -
    • Click the name of an item, then click the Download button in the middle of the page

Note: Checking multiple items will download a ZIP archive that you will need to right click to extract after the download is complete. For your convenience, select one item at a time to download.

 

Course Specific Software

We have also obtained a limited quantity of licenses for the following applications.  Please ask your faculty member for more information.

  • Cinema 4D
  • StoryBoard Pro
  • ToonBoom
  • zBrush
  • Erdas Imagine
  • Stata IC

 

If you have files that are currently saved locally on a workstation in a computer lab or on the network drive (U) please submit a request to the IT Help Center to have your files moved to Microsoft OneDrive.  All requests should be submitted via email to helpcenter@kutztown.edu.  Please be sure to include as much information as possible.  You can find information on OneDrive at https://support.office.com/en-us/article/onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132.

 

Applications for online learning
Last updated: 03/21/2020 19:14:22

The IT department has been working with several software vendors to provide licensing to software needed to support your academic needs.  The following is a summary of the software applications that are available for you to install on your computer.

 

Microsoft Office

The Office 365 subscription purchased by Kutztown University provides all current students the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones. To install Microsoft Office go to https://portal.office.com, login with your KU credentials and click on “Install Office”.

 

Adobe Creative Cloud, license expires 5/30/2020

  1. Navigate to https://creativecloud.adobe.com
  2. Enter your email address, then click Continue
  3. If prompted, select Company or School Account
  4. At the KU Single Sign-On Page, enter your email address and password, then click Sign On
  5. At the main Adobe screen, click on the button All your apps

If you have the Adobe Create Cloud App on your computer:

  1. Find the app in the list and click Install
  2. Click the button Open Creative Cloud Desktop App

OR

If you DO NOT have the Adobe Create Cloud App on your computer:

  1. Find the app in the list and click Download
  2. If it states that Permissions may be required simply click OK

Please note if you install Acrobat DC, it may tell you it is a 7 day trial.  If this happens, please download and run this patch: https://helpx.adobe.com/content/dam/help/en/enterprise/kb/covid-19-edu-labs-faq/jcr_content/main-pars/download_section/download-1/AcrobatStudentAccess.zip.  Note, this is a Windows only patch.

 

IBM SPSS, expires 5/30/2020

  1. Navigate to: https://livekutztown.sharepoint.com/sites/KU-SP-DOWNLOADS
  2. Login with your Kutztown Credentials
  3. Find Software
    • Select a link under Quick Links to go directly to the folder of Software you need
      - or - 
    • Navigate to the folder of Software you need under Documents
  4. Download Software
    • Check an item to select it, click download in the ribbon at the top
      - or -
    • Click the name of an item, then click the Download button in the middle of the page

Note: Checking multiple items will download a ZIP archive that you will need to right click to extract after the download is complete. For your convenience, select one item at a time to download.

 

Course Specific Software

We have also obtained a limited quantity of licenses for the following applications.  Please ask your faculty member for more information.

  • Cinema 4D
  • StoryBoard Pro
  • ToonBoom
  • zBrush
  • Erdas Imagine
  • Stata IC

 

If you have files that are currently saved locally on a workstation in a computer lab or on the network drive (U) please submit a request to the IT Help Center to have your files moved to Microsoft OneDrive.  All requests should be submitted via email to helpcenter@kutztown.edu.  Please be sure to include as much information as possible.  You can find information on OneDrive at https://support.office.com/en-us/article/onedrive-video-training-1f608184-b7e6-43ca-8753-2ff679203132.

 


Installing Microsoft Office
Last updated: 03/21/2020 17:59:12

The Office 365 subscription afforded all KU students provides the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Office 365 is a subscription-based service, so any applications you install on your personal devices will only work during your time at KU. For more detailed information about what happens to your account and files after graduation, please refer to the following article:

Question: What happens to my Kutztown University files and account when I leave KU?

System requirements for PC/Mac:

Windows users: Before attempting to install Office on your Windows PC, we recommend completely removing any outdated or trial versions of Office that may be installed. It’s also a good idea to make sure your computer’s operating system is updated.

Macintosh users: Mac users must be running OS X 10.10 (Yosemite) or newer. 

To download/install Microsoft Office on a PC/Mac:

  1. Log into your KU email account. Then click the App Launcher in the upper-left corner.



  2. Click the Office 365 link.


  3. Click the Install Office link near the upper-right corner and simply follow the on-screen instructions.



To install Microsoft Office on a tablet or smartphone:

Each Office program (Word, Excel, PowerPoint, etc.) is available as a separate app on the App Store and Google Play.

Go to the App Store (for iOS) or Google Play (for Android) and download the free Microsoft Word app. When you open the app, you're prompted to enter either a Microsoft account or a Work account. Choose Work account and sign in with your KU email address and password.

Once logged in, in addition to being able to create new documents, you can access files on your OneDrive or select Office Apps to get other Office programs (e.g. Excel, PowerPoint, OneNote, etc.).

Please note: Some students may experience problems attempting to download/install Office on their personal device. Although most students experience no problem, we can’t guarantee Office will install properly on your device.

If you do experience problems installing Office, please stop by the ResNet helpdesk or contact us online.

Office Online:

As an alternative to installing Office on your personal device, all students have the option to run Office Online. Office Online includes versions of Word, Excel, PowerPoint and OneNote that run directly within your web browser -- no installation required.

Click here for more information on creating/saving documents using Office Online.

Installing Microsoft Office
Last updated: 03/21/2020 17:59:12

The Office 365 subscription afforded all KU students provides the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Office 365 is a subscription-based service, so any applications you install on your personal devices will only work during your time at KU. For more detailed information about what happens to your account and files after graduation, please refer to the following article:

Question: What happens to my Kutztown University files and account when I leave KU?

System requirements for PC/Mac:

Windows users: Before attempting to install Office on your Windows PC, we recommend completely removing any outdated or trial versions of Office that may be installed. It’s also a good idea to make sure your computer’s operating system is updated.

Macintosh users: Mac users must be running OS X 10.10 (Yosemite) or newer. 

To download/install Microsoft Office on a PC/Mac:

  1. Log into your KU email account. Then click the App Launcher in the upper-left corner.



  2. Click the Office 365 link.


  3. Click the Install Office link near the upper-right corner and simply follow the on-screen instructions.



To install Microsoft Office on a tablet or smartphone:

Each Office program (Word, Excel, PowerPoint, etc.) is available as a separate app on the App Store and Google Play.

Go to the App Store (for iOS) or Google Play (for Android) and download the free Microsoft Word app. When you open the app, you're prompted to enter either a Microsoft account or a Work account. Choose Work account and sign in with your KU email address and password.

Once logged in, in addition to being able to create new documents, you can access files on your OneDrive or select Office Apps to get other Office programs (e.g. Excel, PowerPoint, OneNote, etc.).

Please note: Some students may experience problems attempting to download/install Office on their personal device. Although most students experience no problem, we can’t guarantee Office will install properly on your device.

If you do experience problems installing Office, please stop by the ResNet helpdesk or contact us online.

Office Online:

As an alternative to installing Office on your personal device, all students have the option to run Office Online. Office Online includes versions of Word, Excel, PowerPoint and OneNote that run directly within your web browser -- no installation required.

Click here for more information on creating/saving documents using Office Online.


iPhone screen repair
Last updated: 02/06/2020 15:19:02

The ResNet Helpdesk can perform some repairs on iPhones, including replacing cracked screens. To have ResNet replace your cracked iPhone screen…

  • Purchase a compatible replacement screen. We don’t replace just the glass, so you’ll need to purchase an LCD screen with Digitizer.

    NOTE: The KU Campus Store and Dixon Marketplace carry replacement screens for many iPhone models.

  • Here are some links to iPhone replacement parts we recommend:

iFixit.com

iCracked.com

iFixer (available on Amazon.com)

DRT (available on Amazon.com)

uRepair (available on Amazon.com)

  • If you have questions or aren’t sure what part you need, contact us or stop in and we’ll help you out.

  • Once you have the replacement screen, bring it in along with your phone. Depending on our current workload, we’ll either replace it while you wait or ask you to leave it with us. We can usually get a cracked screen replaced within the same business day.

And remember, all services provided at the ReNet Helpdesk are FREE to students who live on campus

 

iPhone screen repair
Last updated: 02/06/2020 15:19:02

The ResNet Helpdesk can perform some repairs on iPhones, including replacing cracked screens. To have ResNet replace your cracked iPhone screen…

  • Purchase a compatible replacement screen. We don’t replace just the glass, so you’ll need to purchase an LCD screen with Digitizer.

    NOTE: The KU Campus Store and Dixon Marketplace carry replacement screens for many iPhone models.

  • Here are some links to iPhone replacement parts we recommend:

iFixit.com

iCracked.com

iFixer (available on Amazon.com)

DRT (available on Amazon.com)

uRepair (available on Amazon.com)

  • If you have questions or aren’t sure what part you need, contact us or stop in and we’ll help you out.

  • Once you have the replacement screen, bring it in along with your phone. Depending on our current workload, we’ll either replace it while you wait or ask you to leave it with us. We can usually get a cracked screen replaced within the same business day.

And remember, all services provided at the ReNet Helpdesk are FREE to students who live on campus

 


Getting Connected: WiFi setup in the residence halls
Last updated: 02/06/2020 15:16:35

PCs, Macs, Mobile Devices

Step #1: Register

If you're in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall...

  1. Select "ResNet WiFi" from the list of available wireless networks.
  2. Open a web browser (Chrome, Safari, etc.) and browse to any site until you are redirected to our registration page. (Need help?)
  3. Enter your username and password and click Login. Registrations expire at the end of the academic year.

If you're in Deatrick Hall, GBV South or University Place...

  • Select "ResNet WiFi - Zone X" from the list of available wireless networks. (Registration is currently not available in these residence halls.)

Step #2: Join BearNet Secure

We strongly recommend that all students join the BearNet Secure wireless network on devices that support it (i.e. laptops, desktop computers, mobile phones and tablets). Unlike ResNet WiFi, BearNet Secure is available on both north- and south-campus and offers a fully-encrypted WiFi connection.

The only requirement of BearNet Secure is that your device contain a small, security certificate profile. It only takes a minute or two to install the profile — the steps are listed here:

  1. Go to resnet.kutztown.edu/securewifi
  2. Your device type should be detected. Click JoinNow.
  3. A small SecureW2 installer is downloaded. Open it if it doesn’t open automatically.
  4. You’ll be prompted for your KU username and password.
  5. The profile is automatically configured. When complete, the device will connect to BearNet Secure (or you can manually switch to BearNet Secure).

Once the security certificate profile is installed, your device should prefer BearNet Secure over any open network.

For more information on BearNet Secure, click here.

All Other Devices

To connect your Xbox, Playstation, Apple TV, Smart TV, Amazon Echo, Amazon Firestick, Roku, etc. to the wireless network, follow the steps below. (Please note that Google Chromecast and Google Home devices, as well as most wireless printers, are designed for small home networks and will not work on ResNet WiFi. If you have a printer, we recommend using a standard USB printer cable directly connected to your computer.)

If you're in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall...

  1. Locate the MAC Address (or Wireless ID) of your device. You can usually find the MAC Address in your device's network settings. Check here for specific device instructions, or contact the ResNet Helpdesk for assistance.
  2. Once you've located the MAC Address, log into the Self-Registration Portal and add your device. 
  3. When setting up  your device, select "ResNet WiFi" from the list of available wireless networks.

If you're in Deatrick Hall, GBV South or University Place...

  • Select "ResNet WiFi - Zone X" from the list of available wireless networks. (Registration is currently not available in these residence halls.)

 

Getting Connected: WiFi setup in the residence halls
Last updated: 02/06/2020 15:16:35

PCs, Macs, Mobile Devices

Step #1: Register

If you're in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall...

  1. Select "ResNet WiFi" from the list of available wireless networks.
  2. Open a web browser (Chrome, Safari, etc.) and browse to any site until you are redirected to our registration page. (Need help?)
  3. Enter your username and password and click Login. Registrations expire at the end of the academic year.

If you're in Deatrick Hall, GBV South or University Place...

  • Select "ResNet WiFi - Zone X" from the list of available wireless networks. (Registration is currently not available in these residence halls.)

Step #2: Join BearNet Secure

We strongly recommend that all students join the BearNet Secure wireless network on devices that support it (i.e. laptops, desktop computers, mobile phones and tablets). Unlike ResNet WiFi, BearNet Secure is available on both north- and south-campus and offers a fully-encrypted WiFi connection.

The only requirement of BearNet Secure is that your device contain a small, security certificate profile. It only takes a minute or two to install the profile — the steps are listed here:

  1. Go to resnet.kutztown.edu/securewifi
  2. Your device type should be detected. Click JoinNow.
  3. A small SecureW2 installer is downloaded. Open it if it doesn’t open automatically.
  4. You’ll be prompted for your KU username and password.
  5. The profile is automatically configured. When complete, the device will connect to BearNet Secure (or you can manually switch to BearNet Secure).

Once the security certificate profile is installed, your device should prefer BearNet Secure over any open network.

For more information on BearNet Secure, click here.

All Other Devices

To connect your Xbox, Playstation, Apple TV, Smart TV, Amazon Echo, Amazon Firestick, Roku, etc. to the wireless network, follow the steps below. (Please note that Google Chromecast and Google Home devices, as well as most wireless printers, are designed for small home networks and will not work on ResNet WiFi. If you have a printer, we recommend using a standard USB printer cable directly connected to your computer.)

If you're in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall...

  1. Locate the MAC Address (or Wireless ID) of your device. You can usually find the MAC Address in your device's network settings. Check here for specific device instructions, or contact the ResNet Helpdesk for assistance.
  2. Once you've located the MAC Address, log into the Self-Registration Portal and add your device. 
  3. When setting up  your device, select "ResNet WiFi" from the list of available wireless networks.

If you're in Deatrick Hall, GBV South or University Place...

  • Select "ResNet WiFi - Zone X" from the list of available wireless networks. (Registration is currently not available in these residence halls.)

 


Register your device: Locating the MAC address (or Wireless ID) of your network device
Last updated: 02/06/2020 15:14:13

If you are in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall and want to connect a browser-less device (e.g. Xbox, Apple TV, Playstation, Alexa...) to WiFi, you first need to manually register the device's MAC address. (Manual device registration is not available in Deatrick Hall, GBV South or University Place.)

(NOTE: If you want to register a computer, tablet, smartphone, or any other device that has a web browser, follow the steps here.)

This article shows you how to find the MAC address of various devices. If your device isn't listed below, or if you're having trouble finding it, please contact the ResNet helpdesk.

  1. Once you've located the MAC Address, log into the Self-Registration Portal and add your device. 
  2. When setting up  your device, select "ResNet WiFi" from the list of available wireless networks.

Amazon Echo

  1. From the Amazon Alexa app, set up your Echo device and connect to "ResNet WiFi" or "ResNet WiFi - Zone X".
  2. From the Amazon Alexa app main menu, select Settings.
  3. Select your Echo device.
  4. Select About (at the bottom of the page).
  5. Locate "Mac Address".

Amazon Fire TV

  1. Plug your Amazon Fire stick into your TV.
  2. Select Settings.
  3. Select System.
  4. Select About.
  5. Select Network.
  6. Locate "MAC Address (Wi-Fi)".

Apple TV3

  1. From the main menu, select Settings.
  2. Select About.
  3. Locate "Wireless ID".

Apple TV4

  1. From the main menu, select Settings.
  2. Select General.
  3. Select About.
  4. Locate "Wi-Fi Address".

Nintendo 3DS

  1. From the Home menu, select System Settings.
  2. Select Internet Settings.
  3. Select Other Information.
  4. Select Confirm MAC Address.
  5. Locate "MAC Address".

Nintendo Switch

  1. From the Home menu, select System Settings.
  2. Select Internet.
  3. Locate "System MAC Address".

Nintendo Wii

The Nintendo Wii is not compatible with "ResNet WiFi". However, you can use a standard USB-to-Ethernet adapter and connect your Wii to the wired network.

Playstation 4

  1. From the Media Bar, click the Settings icon.
  2. Select System.
  3. Select System Information.
  4. Locate "MAC Address (Wi-Fi)".

Xbox 360

  1. From the main menu, select System.
  2. Select Network Settings.
  3. Select Wireless Network.
  4. Select Configure Network.
  5. Click the Additional Settings tab and choose Advanced Settings.
  6. Locate "MAC Address".

Xbox One

  1. From the main menu, select Settings.
  2. Select Network.
  3. Select Advanced Settings.
  4. Locate "Wireless MAC".

Register your device: Locating the MAC address (or Wireless ID) of your network device
Last updated: 02/06/2020 15:14:13

If you are in Beck Hall, Berks Hall, Bonner Hall, Dixon Hall, GBV West, Honors Building, Johnson Hall, Lehigh Hall, Rothermel Hall or Schuylkill Hall and want to connect a browser-less device (e.g. Xbox, Apple TV, Playstation, Alexa...) to WiFi, you first need to manually register the device's MAC address. (Manual device registration is not available in Deatrick Hall, GBV South or University Place.)

(NOTE: If you want to register a computer, tablet, smartphone, or any other device that has a web browser, follow the steps here.)

This article shows you how to find the MAC address of various devices. If your device isn't listed below, or if you're having trouble finding it, please contact the ResNet helpdesk.

  1. Once you've located the MAC Address, log into the Self-Registration Portal and add your device. 
  2. When setting up  your device, select "ResNet WiFi" from the list of available wireless networks.

Amazon Echo

  1. From the Amazon Alexa app, set up your Echo device and connect to "ResNet WiFi" or "ResNet WiFi - Zone X".
  2. From the Amazon Alexa app main menu, select Settings.
  3. Select your Echo device.
  4. Select About (at the bottom of the page).
  5. Locate "Mac Address".

Amazon Fire TV

  1. Plug your Amazon Fire stick into your TV.
  2. Select Settings.
  3. Select System.
  4. Select About.
  5. Select Network.
  6. Locate "MAC Address (Wi-Fi)".

Apple TV3

  1. From the main menu, select Settings.
  2. Select About.
  3. Locate "Wireless ID".

Apple TV4

  1. From the main menu, select Settings.
  2. Select General.
  3. Select About.
  4. Locate "Wi-Fi Address".

Nintendo 3DS

  1. From the Home menu, select System Settings.
  2. Select Internet Settings.
  3. Select Other Information.
  4. Select Confirm MAC Address.
  5. Locate "MAC Address".

Nintendo Switch

  1. From the Home menu, select System Settings.
  2. Select Internet.
  3. Locate "System MAC Address".

Nintendo Wii

The Nintendo Wii is not compatible with "ResNet WiFi". However, you can use a standard USB-to-Ethernet adapter and connect your Wii to the wired network.

Playstation 4

  1. From the Media Bar, click the Settings icon.
  2. Select System.
  3. Select System Information.
  4. Locate "MAC Address (Wi-Fi)".

Xbox 360

  1. From the main menu, select System.
  2. Select Network Settings.
  3. Select Wireless Network.
  4. Select Configure Network.
  5. Click the Additional Settings tab and choose Advanced Settings.
  6. Locate "MAC Address".

Xbox One

  1. From the main menu, select Settings.
  2. Select Network.
  3. Select Advanced Settings.
  4. Locate "Wireless MAC".

Problem: "Why can't I browse to any websites"?
Last updated: 02/06/2020 15:13:02

Background: All network devices must be registered on the network before being granted full internet access. The network will attempt to automatically redirect devices to the registration page. However, many modern browsers see this as a possible security threat and will give you a warning before redirecting to the registration page. (Note: Device registration isn't available in all residence halls. This article does NOT apply to users in Deatrick Hall, GB Village South or University Place.)

If you open your web browser and see a security warning message, your device may not be registered. Here's an example:

Solution: In the address bar of your browser, enter any non-secure URL such as http://www.kutztown.edu. Most browsers will redirect non-secure URLs to the registration page (see below). Enter your KU username and password to register the device. 

Device registrations expire at the end of the academic year, so you'll be required to register again at the start of each new year.


Troubleshooting: If you enter http://ww.kutztown.edu into your browser's address bar and still receive a security warning, you should see a button/link where you can view details of the connection and continue to the requested website, ultimately forcing your browser to display the registration page.

If you continue to experience problems, please take your device to ResNet for assistance.

Problem: "Why can't I browse to any websites"?
Last updated: 02/06/2020 15:13:02

Background: All network devices must be registered on the network before being granted full internet access. The network will attempt to automatically redirect devices to the registration page. However, many modern browsers see this as a possible security threat and will give you a warning before redirecting to the registration page. (Note: Device registration isn't available in all residence halls. This article does NOT apply to users in Deatrick Hall, GB Village South or University Place.)

If you open your web browser and see a security warning message, your device may not be registered. Here's an example:

Solution: In the address bar of your browser, enter any non-secure URL such as http://www.kutztown.edu. Most browsers will redirect non-secure URLs to the registration page (see below). Enter your KU username and password to register the device. 

Device registrations expire at the end of the academic year, so you'll be required to register again at the start of each new year.


Troubleshooting: If you enter http://ww.kutztown.edu into your browser's address bar and still receive a security warning, you should see a button/link where you can view details of the connection and continue to the requested website, ultimately forcing your browser to display the registration page.

If you continue to experience problems, please take your device to ResNet for assistance.


Using Stream2 on your smart TV
Last updated: 12/12/2019 11:59:09

The Apogee Stream2 FAQ page provides installation and set instructions for various smart TV devices:

 

 

 

 

 

Using Stream2 on your smart TV
Last updated: 12/12/2019 11:59:09

The Apogee Stream2 FAQ page provides installation and set instructions for various smart TV devices:

 

 

 

 

 


Cable TV lineup
Last updated: 09/06/2019 08:23:33
 
Below is a link to the current cable television channel lineup for campus. Please note:
  • You must have a digital TV with QAM tuner.
  • If you're missing any listed channels, be sure to run a "scan" or "autoprogram" on your TV to search for additional channels.
  • Channels will be found at decimal point locations (e.g. 34.2) rather than whole numbers like you may be used to at home.
 
Download the Kutztown University Channel Lineup: Effective July 29, 2019
 



 

Cable TV lineup
Last updated: 09/06/2019 08:23:33
 
Below is a link to the current cable television channel lineup for campus. Please note:
  • You must have a digital TV with QAM tuner.
  • If you're missing any listed channels, be sure to run a "scan" or "autoprogram" on your TV to search for additional channels.
  • Channels will be found at decimal point locations (e.g. 34.2) rather than whole numbers like you may be used to at home.
 
Download the Kutztown University Channel Lineup: Effective July 29, 2019
 



 

Setting up email / Office 365 on your phone or tablet
Last updated: 07/03/2019 14:50:38

Microsoft provides extensive online instructions for connecting your Office 365 account to your mobile phone or tablet device.

After clicking the link below, select your particular device and follow the instructions for setting up a school account that uses Office 365.

Office 365 instructions


If you're specifically looking to set up your university email account on an iOS device...

...using the iOS Mail app

...using the Outlook for iOS app

If you're specifically looking to set up your university email account on an Android device...

...using the Android email app

...using the Outlook for Android app

 

 

 

 

 

 

 

 

Setting up email / Office 365 on your phone or tablet
Last updated: 07/03/2019 14:50:38

Microsoft provides extensive online instructions for connecting your Office 365 account to your mobile phone or tablet device.

After clicking the link below, select your particular device and follow the instructions for setting up a school account that uses Office 365.

Office 365 instructions


If you're specifically looking to set up your university email account on an iOS device...

...using the iOS Mail app

...using the Outlook for iOS app

If you're specifically looking to set up your university email account on an Android device...

...using the Android email app

...using the Outlook for Android app