Fall/Spring Hours:
M-Th: 8:30am-midnight
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-midnight

e2Campus Alert

Kutztown University students, staff and faculty can be warned of life-threatening situations on campus and weather-related closures. The warning system allows you to register two cell phone numbers and two e-mail addresses to receive emergency text messages.

Sign up for e2Campus Alert messages...
D2L

D2L, Kutztown University's learning management system, is used to deliver the university's online courses, as well as to support the face-to-face classes.

Log into D2L...
MyKU

MyKU is Kutztown University's student information system. It provides access for students to register for courses, view final course grades, make online payments, and more.

Log into MyKU...
Office 365

Every KU student receives a subscription to Microsoft Office 365. This subscription entitles students to download a full version of Office 2016 on up to five different devices.

Log in and download Office 2016...
KU student email

All students receive a @live.kutztown.edu email address for official university communication.

Log into student email...


Reset my password...


Fall/Spring Hours:
M-Th: 8:30am-midnight
Fri: 8:30am-6:00pm
Sat: 2:00pm-6:00pm
Sun: 4:00pm-midnight


ResNet FAQ
Last updated: 06/19/2017 12:19:19

How do I get a KU username and password?

All students receive their unique KU username and password shortly after applying to the university. This information is mailed to the student's home address.

The KU username/password combination is used to access all systems: MyKU, email, campus wired and Wi-Fi networks, Desire2Learn, student payroll, lab computers, etc.


How do I get a KU email address?

Your KU email address is included in the same letter as your username and password (see above).


Do I have to use my KU email address?

Absolutely! Official university communications, from administrators as well as your instructors, are sent to your KU email address.


What kind of computer should I buy?

There are no specific recommendations, so it's really a matter of personal preference. Most students bring either a MacBook or Windows laptop. A few students use Linux, but be aware that on-campus support for Linux systems is limited.

We do see some desktop computers, but space in a residence hall room is generally at a premium so most opt for a portable computer. 

If you don't have a personal preference, you may want to contact someone in the academic department of your intended major to see if they have any recommendation.

Click here for more detailed information regarding recommended computers.


What software do I need?

Microsoft Office (Word, Excel, PowerPoint, etc.) is installed on all classroom and lab computers, so you'll probably want to install your own copy for compatibility.

That being said, you don't have to purchase Microsoft Office. All Kutztown University students are given a subscription to Microsoft Office 365. The Office 365 subscription lets students download free copies of Microsoft Office on multiple devices -- up to 5 PCs or Macs, 5 tablets and 5 smartphones. 

In addition, all KU students have access to free web-based versions of Microsoft Word, Excel, PowerPoint and OneNote -- no installation required. Although these web-based versions don't have all the functionality of the full versions, they are adequate for most documents students need to create.

Office 365 is a subscription-based service, which means versions of Microsoft Office students download and install on their personal devices will no longer function after the student graduates or leaves the university.

If you decide to purchase a full version of Microsoft Office that you can use beyond your time at KU, be sure to check out the steeply-discounted student pricing available at the KU Campus Store.


Am I eligible for other discounted software or hardware?

Yes. KU students may purchase software and hardware at a discount through a program with Journey Ed.


What kind of anti-virus should I have?

It is the student's responsibility to keep his/her computer protected against viruses and updated with the last operating system patches. We don't require any specific anti-virus software, but make the following recommendations (all of which are FREE):


What if my computer gets infected with a virus? 

If your computer becomes infected with a virus or malware and you have trouble getting rid of it, you can take your computer to our ResNet help desk for assistance. ResNet help desk services are free to all students who reside on campus.

Off-campus students are also able to take computers to our help desk, but there is a fee for that service.

Occasionally our network monitoring devices will detect an infected/compromised device on the network. When this happens, the device is blocked from the Internet and the owner is notified in order to get the device cleaned/patched and back online as quickly as possible.


Does Kutztown University sell computers?

The KU Campus Store does sell computers as well as student-discounted hardware/software bundles. Please contact the KU Campus Store for more information.


Can I use a laptop in class?

Classroom management rules can vary from class to class, so be sure to check with your faculty instructor.


How do I secure my laptop?

  • Never leave your laptop unattended in a public space.
  • It's a good idea to use a laptop cable/lock to physically secure it to a piece of furniture in your residence hall room.
  • To secure your data, set a screen saver that requires a password.

Many laptops offer hard drive encryption for added data security. For added peace of mind, some students have purchased and installed LoJack for Laptops, which can allow police to locate computers that have been reported stolen.


Where can I get my computer repaired or serviced?

Students who live on campus can take their computer to the ResNet help desk. ResNet staff will try to assist residents with any type of technical problem. Here is a summary of services provided...

For issues ResNet staff aren't able to resolve, they will provide next-step advice to students.


Is the ResNet help desk an authorized repair service center?

No. ResNet won't perform any computer service that would jeopardize voiding an existing warranty.


Does the ResNet help desk charge a fee?

The ResNet help desk is a free service for students who live on campus.

Off-campus students are allowed to contact ResNet for assistance with personal devices, but are required to pay a fee ($19.00/half-hour) and services are subject to some limitations. (More info...)


Is Internet access included in the housing fee?

Yes. Internet access (Wi-Fi and wired), cable television and land-line telephone service (with voicemail) within the residence halls are all included in the housing fee.


Is there Wi-Fi available in the residence halls?

Yes. There are more than 900 access points providing Wi-Fi access throughout all residential buildings. The residence hall Wi-Fi network is named ResNet WiFi.

Another Wi-Fi network, named BearNet, is available in non-residential buildings.


If I don't want to use Wi-Fi, can I have a wired connection to the Internet?

Yes. All residence hall rooms are equipped with wired network jacks (one per resident). Students need to provide their own Ethernet cable.

Ethernet cables can be purchased from the ResNet helpdesk. ($5 for 10ft cable; $10 for 25ft cable)


Can I use my own wireless router?

No. Routers create private networks that won't work when connected to the ResNet network. In addition, student-owned wireless routers can interfere with university-provided Wi-Fi service and degrade service to other students.


Do I need a printer?

It is convenient to have a printer in your residence hall room, but it's not a necessity unless you plan to do a lot of printing. There are public printers available around campus.

If you do bring your own printer, please plan to connect it directly to your computer with a standard USB printer cable. Although your printer may support Wi-Fi printing in your home, it's most likely not designed to work on a large, enterprise Wi-Fi network like we have on campus. (More info...)


Must I pay for printing? 

Not currently. Students are given a printing allocation of 300 pages per semester. If you happen to use up your allotment, you can request additional pages at no cost.


How strong is the cellular phone service in the residence halls? 

It obviously varies depending on your carrier and device, but generally cellular service inside traditional-style residence halls isn't great unless you're near a window.

In the Golden Bear Village apartment complexes, cellular service is generally good.

Click here for further information...


Is my TV compatible with the cable service, or do I need a box? 

Most TVs don't require any type of converter box in order to receive the full complement of 100+ channels.

If you aren't receiving all channels after performing a full channel scan, please contact our cable provider, Service Electric, at 800-344-0347. They can help you determine whether or not your TV is compatible and set you up with a converter box if necessary.

If your TV requires a converter box, Service Electric will require a security deposit which is fully refunded when the box is returned.


Will Google Chromecast work in my room?

No. Chromecast is designed to work on a small home network where your TV and the controlling computer/tablet/phone are connected to a single wireless router. It's not designed to work on large, enterprise wireless networks and can't be supported.


Will Apple TV work in my room?

Yes, Apple TV works on both the wired and wireless networks. However, you must register your Apple TV with ResNet before it will work.

Click here for instructions on registering your Apple TV.


Will my Roku device work in my room?

Yes, Roku devices work on both the wired and wireless networks. You do not need to register your Roku device with ResNet.

ResNet FAQ
Last updated: 06/19/2017 12:19:19

How do I get a KU username and password?

All students receive their unique KU username and password shortly after applying to the university. This information is mailed to the student's home address.

The KU username/password combination is used to access all systems: MyKU, email, campus wired and Wi-Fi networks, Desire2Learn, student payroll, lab computers, etc.


How do I get a KU email address?

Your KU email address is included in the same letter as your username and password (see above).


Do I have to use my KU email address?

Absolutely! Official university communications, from administrators as well as your instructors, are sent to your KU email address.


What kind of computer should I buy?

There are no specific recommendations, so it's really a matter of personal preference. Most students bring either a MacBook or Windows laptop. A few students use Linux, but be aware that on-campus support for Linux systems is limited.

We do see some desktop computers, but space in a residence hall room is generally at a premium so most opt for a portable computer. 

If you don't have a personal preference, you may want to contact someone in the academic department of your intended major to see if they have any recommendation.

Click here for more detailed information regarding recommended computers.


What software do I need?

Microsoft Office (Word, Excel, PowerPoint, etc.) is installed on all classroom and lab computers, so you'll probably want to install your own copy for compatibility.

That being said, you don't have to purchase Microsoft Office. All Kutztown University students are given a subscription to Microsoft Office 365. The Office 365 subscription lets students download free copies of Microsoft Office on multiple devices -- up to 5 PCs or Macs, 5 tablets and 5 smartphones. 

In addition, all KU students have access to free web-based versions of Microsoft Word, Excel, PowerPoint and OneNote -- no installation required. Although these web-based versions don't have all the functionality of the full versions, they are adequate for most documents students need to create.

Office 365 is a subscription-based service, which means versions of Microsoft Office students download and install on their personal devices will no longer function after the student graduates or leaves the university.

If you decide to purchase a full version of Microsoft Office that you can use beyond your time at KU, be sure to check out the steeply-discounted student pricing available at the KU Campus Store.


Am I eligible for other discounted software or hardware?

Yes. KU students may purchase software and hardware at a discount through a program with Journey Ed.


What kind of anti-virus should I have?

It is the student's responsibility to keep his/her computer protected against viruses and updated with the last operating system patches. We don't require any specific anti-virus software, but make the following recommendations (all of which are FREE):


What if my computer gets infected with a virus? 

If your computer becomes infected with a virus or malware and you have trouble getting rid of it, you can take your computer to our ResNet help desk for assistance. ResNet help desk services are free to all students who reside on campus.

Off-campus students are also able to take computers to our help desk, but there is a fee for that service.

Occasionally our network monitoring devices will detect an infected/compromised device on the network. When this happens, the device is blocked from the Internet and the owner is notified in order to get the device cleaned/patched and back online as quickly as possible.


Does Kutztown University sell computers?

The KU Campus Store does sell computers as well as student-discounted hardware/software bundles. Please contact the KU Campus Store for more information.


Can I use a laptop in class?

Classroom management rules can vary from class to class, so be sure to check with your faculty instructor.


How do I secure my laptop?

  • Never leave your laptop unattended in a public space.
  • It's a good idea to use a laptop cable/lock to physically secure it to a piece of furniture in your residence hall room.
  • To secure your data, set a screen saver that requires a password.

Many laptops offer hard drive encryption for added data security. For added peace of mind, some students have purchased and installed LoJack for Laptops, which can allow police to locate computers that have been reported stolen.


Where can I get my computer repaired or serviced?

Students who live on campus can take their computer to the ResNet help desk. ResNet staff will try to assist residents with any type of technical problem. Here is a summary of services provided...

For issues ResNet staff aren't able to resolve, they will provide next-step advice to students.


Is the ResNet help desk an authorized repair service center?

No. ResNet won't perform any computer service that would jeopardize voiding an existing warranty.


Does the ResNet help desk charge a fee?

The ResNet help desk is a free service for students who live on campus.

Off-campus students are allowed to contact ResNet for assistance with personal devices, but are required to pay a fee ($19.00/half-hour) and services are subject to some limitations. (More info...)


Is Internet access included in the housing fee?

Yes. Internet access (Wi-Fi and wired), cable television and land-line telephone service (with voicemail) within the residence halls are all included in the housing fee.


Is there Wi-Fi available in the residence halls?

Yes. There are more than 900 access points providing Wi-Fi access throughout all residential buildings. The residence hall Wi-Fi network is named ResNet WiFi.

Another Wi-Fi network, named BearNet, is available in non-residential buildings.


If I don't want to use Wi-Fi, can I have a wired connection to the Internet?

Yes. All residence hall rooms are equipped with wired network jacks (one per resident). Students need to provide their own Ethernet cable.

Ethernet cables can be purchased from the ResNet helpdesk. ($5 for 10ft cable; $10 for 25ft cable)


Can I use my own wireless router?

No. Routers create private networks that won't work when connected to the ResNet network. In addition, student-owned wireless routers can interfere with university-provided Wi-Fi service and degrade service to other students.


Do I need a printer?

It is convenient to have a printer in your residence hall room, but it's not a necessity unless you plan to do a lot of printing. There are public printers available around campus.

If you do bring your own printer, please plan to connect it directly to your computer with a standard USB printer cable. Although your printer may support Wi-Fi printing in your home, it's most likely not designed to work on a large, enterprise Wi-Fi network like we have on campus. (More info...)


Must I pay for printing? 

Not currently. Students are given a printing allocation of 300 pages per semester. If you happen to use up your allotment, you can request additional pages at no cost.


How strong is the cellular phone service in the residence halls? 

It obviously varies depending on your carrier and device, but generally cellular service inside traditional-style residence halls isn't great unless you're near a window.

In the Golden Bear Village apartment complexes, cellular service is generally good.

Click here for further information...


Is my TV compatible with the cable service, or do I need a box? 

Most TVs don't require any type of converter box in order to receive the full complement of 100+ channels.

If you aren't receiving all channels after performing a full channel scan, please contact our cable provider, Service Electric, at 800-344-0347. They can help you determine whether or not your TV is compatible and set you up with a converter box if necessary.

If your TV requires a converter box, Service Electric will require a security deposit which is fully refunded when the box is returned.


Will Google Chromecast work in my room?

No. Chromecast is designed to work on a small home network where your TV and the controlling computer/tablet/phone are connected to a single wireless router. It's not designed to work on large, enterprise wireless networks and can't be supported.


Will Apple TV work in my room?

Yes, Apple TV works on both the wired and wireless networks. However, you must register your Apple TV with ResNet before it will work.

Click here for instructions on registering your Apple TV.


Will my Roku device work in my room?

Yes, Roku devices work on both the wired and wireless networks. You do not need to register your Roku device with ResNet.


Recommended computers
Last updated: 06/13/2017 14:12:54

Kutztown University takes pride in promoting diversity on campus, and personal computing is no exception. Accordingly, the university does not officially recommend one computer system over another. If you plan on purchasing a new computer for use on campus, here are a few things to consider:

Hardware

Choice of hardware is really a matter of personal preference. Most students bring either a MacBook or Windows laptop. A few students use Linux, but be aware that on-campus support for Linux systems is limited.

We do see some desktop computers, but space in a residence hall room is generally at a premium so most students opt for a portable computer. 

Chromebooks can be seen as an economical alternative to traditional laptops. The major drawbacks to Chromebooks are that you can't install Microsoft Office on them (although they can run Office Online applications -- see Software below) and they have extremely limited offline capability. We typically receive a handful of inquiries each year concerning the viability of Chromebooks, but few of our students use them as a primary computer.

Software

Microsoft Office (Word, Excel, PowerPoint, etc.) is installed on every Mac and Windows PC on campus, so you'll likely want to have it on your own computer for compatibility.

That being said, you don't have to purchase Microsoft Office. All Kutztown University students are given a subscription to Microsoft Office 365. This subscription provides student access not only to official KU email, but also to free downloadable versions of Microsoft Office for multiple devices -- up to 5 PCs or Macs, 5 tablets and 5 smartphones. 

In addition, all KU students have access to free web-based versions of Microsoft Word, Excel, PowerPoint and OneNote -- no installation required. Although these web-based versions don't have all the functionality of the full versions, they are adequate for most documents students need to create.

Because Office 365 is a subscription-based service, versions of Microsoft Office students download and install on their personal devices will stop working nine months after the student graduates from the university.

Wired vs. Wireless

Residence hall rooms provide both wired and wireless access to the campus network and internet. Although the majority of students solely rely on wireless access, you may want the option of wired access. If so, be sure your computer has a built-in Ethernet port; otherwise you can purchase a USB Ethernet adapter.

KU Campus Store

The KU Campus Store offers competitive pricing on a variety of computer hardware/software bundles, and they also offer extended warranties that cover accidental damage (generally not covered by manufacturer warranty). 

If you have questions about the hardware/software bundles, or to customize an order, please contact the KU Campus Store directly:

KU Campus Store
610-683-4099
bookstore@kutztown.edu
www.kubstore.com
Download computer bundles flyer - 2017

Recommended computers
Last updated: 06/13/2017 14:12:54

Kutztown University takes pride in promoting diversity on campus, and personal computing is no exception. Accordingly, the university does not officially recommend one computer system over another. If you plan on purchasing a new computer for use on campus, here are a few things to consider:

Hardware

Choice of hardware is really a matter of personal preference. Most students bring either a MacBook or Windows laptop. A few students use Linux, but be aware that on-campus support for Linux systems is limited.

We do see some desktop computers, but space in a residence hall room is generally at a premium so most students opt for a portable computer. 

Chromebooks can be seen as an economical alternative to traditional laptops. The major drawbacks to Chromebooks are that you can't install Microsoft Office on them (although they can run Office Online applications -- see Software below) and they have extremely limited offline capability. We typically receive a handful of inquiries each year concerning the viability of Chromebooks, but few of our students use them as a primary computer.

Software

Microsoft Office (Word, Excel, PowerPoint, etc.) is installed on every Mac and Windows PC on campus, so you'll likely want to have it on your own computer for compatibility.

That being said, you don't have to purchase Microsoft Office. All Kutztown University students are given a subscription to Microsoft Office 365. This subscription provides student access not only to official KU email, but also to free downloadable versions of Microsoft Office for multiple devices -- up to 5 PCs or Macs, 5 tablets and 5 smartphones. 

In addition, all KU students have access to free web-based versions of Microsoft Word, Excel, PowerPoint and OneNote -- no installation required. Although these web-based versions don't have all the functionality of the full versions, they are adequate for most documents students need to create.

Because Office 365 is a subscription-based service, versions of Microsoft Office students download and install on their personal devices will stop working nine months after the student graduates from the university.

Wired vs. Wireless

Residence hall rooms provide both wired and wireless access to the campus network and internet. Although the majority of students solely rely on wireless access, you may want the option of wired access. If so, be sure your computer has a built-in Ethernet port; otherwise you can purchase a USB Ethernet adapter.

KU Campus Store

The KU Campus Store offers competitive pricing on a variety of computer hardware/software bundles, and they also offer extended warranties that cover accidental damage (generally not covered by manufacturer warranty). 

If you have questions about the hardware/software bundles, or to customize an order, please contact the KU Campus Store directly:

KU Campus Store
610-683-4099
bookstore@kutztown.edu
www.kubstore.com
Download computer bundles flyer - 2017


Installing Microsoft Office
Last updated: 06/01/2017 08:29:59

The Office 365 subscription afforded all KU students provides the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Office 365 is a subscription-based service, so any applications you install on your personal devices will only work during your time at KU. For more detailed information about what happens to your account and files after graduation, please refer to the following article:

Question: What happens to my Kutztown University files and account when I leave KU?

System requirements for PC/Mac:

Windows users: Before attempting to install Office on your Windows PC, we recommend completely removing any outdated or trial versions of Office that may be installed. It’s also a good idea to make sure your computer’s operating system is updated.

Macintosh users: Mac users must be running OS X 10.10 (Yosemite) or newer. 

To download/install Microsoft Office on a PC/Mac:

  1. Log into your KU email account. Then click the Office 365 button in the upper-left corner.



  2. Click the Install Office 2016 link near the upper-right corner and simply follow the on-screen instructions.

To install Microsoft Office on a tablet or smartphone:

Each Office program (Word, Excel, PowerPoint, etc.) is available as a separate app on the App Store and Google Play.

Go to the App Store (for iOS) or Google Play (for Android) and get the free Microsoft Word app. When you open the app, you're prompted to enter either a Microsoft account or a Work account. Choose Work account and sign in with your KU email address and password.

Once logged in, in addition to being able to create new documents, you can access files on your OneDrive or select Office Apps to get other Office programs (e.g. Excel, PowerPoint, OneNote, etc.).

 

Please note: Some students may experience problems attempting to download/install Office on their personal device. Although most students experience no problem, we can’t guarantee Office will install properly on your device.

If you do experience problems installing Office, please stop by the ResNet helpdesk or contact us online.

Office Online:

As an alternative to installing Office on your personal device, all students have the option to run Office Online. Office Online includes versions of Word, Excel, PowerPoint and OneNote that run directly within your web browser -- no installation required.

Click here for more information on creating/saving documents using Office Online.

Installing Microsoft Office
Last updated: 06/01/2017 08:29:59

The Office 365 subscription afforded all KU students provides the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Office 365 is a subscription-based service, so any applications you install on your personal devices will only work during your time at KU. For more detailed information about what happens to your account and files after graduation, please refer to the following article:

Question: What happens to my Kutztown University files and account when I leave KU?

System requirements for PC/Mac:

Windows users: Before attempting to install Office on your Windows PC, we recommend completely removing any outdated or trial versions of Office that may be installed. It’s also a good idea to make sure your computer’s operating system is updated.

Macintosh users: Mac users must be running OS X 10.10 (Yosemite) or newer. 

To download/install Microsoft Office on a PC/Mac:

  1. Log into your KU email account. Then click the Office 365 button in the upper-left corner.



  2. Click the Install Office 2016 link near the upper-right corner and simply follow the on-screen instructions.

To install Microsoft Office on a tablet or smartphone:

Each Office program (Word, Excel, PowerPoint, etc.) is available as a separate app on the App Store and Google Play.

Go to the App Store (for iOS) or Google Play (for Android) and get the free Microsoft Word app. When you open the app, you're prompted to enter either a Microsoft account or a Work account. Choose Work account and sign in with your KU email address and password.

Once logged in, in addition to being able to create new documents, you can access files on your OneDrive or select Office Apps to get other Office programs (e.g. Excel, PowerPoint, OneNote, etc.).

 

Please note: Some students may experience problems attempting to download/install Office on their personal device. Although most students experience no problem, we can’t guarantee Office will install properly on your device.

If you do experience problems installing Office, please stop by the ResNet helpdesk or contact us online.

Office Online:

As an alternative to installing Office on your personal device, all students have the option to run Office Online. Office Online includes versions of Word, Excel, PowerPoint and OneNote that run directly within your web browser -- no installation required.

Click here for more information on creating/saving documents using Office Online.


Problem: "I can't get to the login page"
Last updated: 05/30/2017 14:41:02

Overview:

All students are periodically (about once every 15 days) required to log into the network in the residence halls. Although the web browser on your device should automatically redirect you to the login page, it's possible for the redirect to fail if you're attempting to browse to a secure web site (i.e. any site beginning with 'https'). When this happens, you could see a privacy warning similar to one of the following:

"Browser can't open page because it can't establish a secure connection"

"The Wi-Fi you are using may require you to visit forescout.kutztown.edu"

"Your connection is not private"

Solution:

Fortunately the solution is a simple one. Just browse to any non-secure web page (e.g. http://www.kutztown.edu). This will redirect the browser to the login page without getting hung up on the browser's security settings.

 

 

Problem: "I can't get to the login page"
Last updated: 05/30/2017 14:41:02

Overview:

All students are periodically (about once every 15 days) required to log into the network in the residence halls. Although the web browser on your device should automatically redirect you to the login page, it's possible for the redirect to fail if you're attempting to browse to a secure web site (i.e. any site beginning with 'https'). When this happens, you could see a privacy warning similar to one of the following:

"Browser can't open page because it can't establish a secure connection"

"The Wi-Fi you are using may require you to visit forescout.kutztown.edu"

"Your connection is not private"

Solution:

Fortunately the solution is a simple one. Just browse to any non-secure web page (e.g. http://www.kutztown.edu). This will redirect the browser to the login page without getting hung up on the browser's security settings.

 

 


Office 365: Online applications
Last updated: 05/26/2017 15:18:17

Although many students aren't aware, Office 365 provides KU students with a free, web-based version of Microsoft Word, Excel, PowerPoint and OneNote. These web-based versions don't provide all the functionality of the full version of Office, but they do allow you to create documents with advanced formatting.

To access these web-based versions, follow these steps:

  1. From any web browser, log into your Office 365 student email account
  2. Click the Office 365 button in the upper-left and select the desired online application (e.g. Word).



  3. Choose from one of the available templates, and the application opens inside your web browser.

    Office 365 Word Online

Documents you create are automatically saved to the cloud (i.e. your OneDrive). Alternatively, when you click File >> Save As, you have the option of downloading a copy of the document to your computer, or downloading a PDF version of the document.

In addition to using the Office Online applications, KU students can download a free copy of Microsoft Office to install on their own devices -- on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Click here for more information on installing Microsoft Office.

Office 365: Online applications
Last updated: 05/26/2017 15:18:17

Although many students aren't aware, Office 365 provides KU students with a free, web-based version of Microsoft Word, Excel, PowerPoint and OneNote. These web-based versions don't provide all the functionality of the full version of Office, but they do allow you to create documents with advanced formatting.

To access these web-based versions, follow these steps:

  1. From any web browser, log into your Office 365 student email account
  2. Click the Office 365 button in the upper-left and select the desired online application (e.g. Word).



  3. Choose from one of the available templates, and the application opens inside your web browser.

    Office 365 Word Online

Documents you create are automatically saved to the cloud (i.e. your OneDrive). Alternatively, when you click File >> Save As, you have the option of downloading a copy of the document to your computer, or downloading a PDF version of the document.

In addition to using the Office Online applications, KU students can download a free copy of Microsoft Office to install on their own devices -- on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

Click here for more information on installing Microsoft Office.


Cable TV lineup
Last updated: 05/26/2017 14:12:20
Below is a link to the current cable television channel lineup for campus. If you're missing any listed channels, be sure to do a channel/program scan on your TV or QAM device. 
 
Download the Kutztown University Clear QAM Channel Lineup: August 2015
 

Cable TV lineup
Last updated: 05/26/2017 14:12:20
Below is a link to the current cable television channel lineup for campus. If you're missing any listed channels, be sure to do a channel/program scan on your TV or QAM device. 
 
Download the Kutztown University Clear QAM Channel Lineup: August 2015
 

Getting Connected: Internet connection setup for the residence halls (ResNet)
Last updated: 05/25/2017 19:01:11

PCs, Macs, Mobile Devices

  • For wireless connections, select "ResNet WiFi" from the list of available wireless networks.
  • For wired connections, plug your network cable into the GREEN data jack.
  • Open a web browser (Chrome, Safari, etc.) and browse to any site until you are redirected to our registration page.
  • Enter your user name and password and click Register. ResNet registrations are valid for 15 days, at which time you'll be prompted to re-register.
  • Keep in mind that if you connect your computer to both the ResNet wired and Wi-Fi networks, you'll need to register twice (once on each network interface).


Troubleshooting

  • If you receive a browser security warning instead of the registration page, enter a non-secure page (e.g. http://www.kutztown.edu) in the browser address bar. This forces the browser to redirect to the registration page.

Getting Connected: Internet connection setup for the residence halls (ResNet)
Last updated: 05/25/2017 19:01:11

PCs, Macs, Mobile Devices

  • For wireless connections, select "ResNet WiFi" from the list of available wireless networks.
  • For wired connections, plug your network cable into the GREEN data jack.
  • Open a web browser (Chrome, Safari, etc.) and browse to any site until you are redirected to our registration page.
  • Enter your user name and password and click Register. ResNet registrations are valid for 15 days, at which time you'll be prompted to re-register.
  • Keep in mind that if you connect your computer to both the ResNet wired and Wi-Fi networks, you'll need to register twice (once on each network interface).


Troubleshooting

  • If you receive a browser security warning instead of the registration page, enter a non-secure page (e.g. http://www.kutztown.edu) in the browser address bar. This forces the browser to redirect to the registration page.

Understanding Campus Wi-Fi
Last updated: 04/26/2017 10:01:54

Large public Wi-Fi networks like we have on campus operate differently than a simple, private network like you probably have set up in your home. At times, the difference can be a source of frustration to students. This article is intended to help you better understand campus Wi-Fi so that you can eliminate that frustration and navigate it like a pro.

Logging into Wi-Fi

Campus Wi-Fi is available in more than 40 buildings spread out over more than 200 acres. To ensure that campus Wi-Fi is available only to KU students, faculty and staff, all users are required to log in with their KU username and password.

North Campus Wi-Fi (BearNet) - Academic Buildings

The Wi-Fi network prevalent throughout most non-residential spaces on campus is BearNet. Because Wi-Fi users in academic buildings tend to be transient (i.e. regularly moving between buildings and classrooms), BearNet is designed to be session-based. Some facts about BearNet:

  • When connecting to BearNet, you get no Internet access until you log in via the captive portal web page. In order to log in, open a browser on your device and browse to any non-secure web page (e.g. www.kutztown.edu). You will be automatically redirected to the captive portal web page.
  • BearNet supports Wi-Fi roaming within a building. For example, if you log into BearNet in Rohrbach Library, you can move around anywhere within Rohrbach Library and maintain your network connection (provided you’re still within range of a Wi-Fi signal).

  • Although BearNet does support Wi-Fi roaming between buildings, keep in mind that there are many device-specific factors (e.g. battery level, cookie-handling,  signal strength) that could affect the ability to maintain a Wi-Fi session. As a result, when you move from one north campus building to another, it may be necessary to re-establish your network connection (i.e. log into Wi-Fi again).

South Campus Wi-Fi (ResNet WiFi) - Residence Halls

The Wi-Fi network prevalent throughout residential areas on campus is ResNet WiFi. Some facts about ResNet WiFi:

  • ResNet WiFi is not session-based. When you log into your network device, ResNet WiFi remembers the device and won’t require you to log in again on that device for a period of two weeks.
  • Similar to BearNet, ResNet WiFi requires you to log in via a captive portal web page. However, you may notice that you’re able to connect to the Internet for a short time and aren’t immediately presented with the login page. This is the amount of time it takes for ResNet WiFi to identify your device and check to see if it has been logged in within the past two weeks.
  • ResNet WiFi consists of five zones, and each zone supports Wi-Fi roaming. Roaming allows you to move around anywhere within the zone and maintain your network connection (provided you’re still within range of a Wi-Fi signal). The five zones are…

    ResNet WiFi - Zone A
    GB Village West - Johnson Hall - University Place

    ResNet WiFi - Zone B
    Beck Hall - Bonner Hall - Deatrick Hall - Honors Building

    ResNet WiFi - Zone C
    Berks Hall - Lehigh Hall - Rothermel Hall - Schuylkill Hall

    ResNet WiFi - Zone D
    Dixon Hall

    ResNet WiFi - Zone E
    GB Village South (all buildings)

Things to try if you have problems connecting to Wi-Fi… 

1. Make sure you’re using campus Wi-Fi

If you’re not connected to BearNet or ResNet WiFi, you’re attaching to someone else’s network. Many student-owned devices broadcast Wi-Fi network names that likely aren’t set up to let you connect to the Internet.

2. Try browsing to any web page

Your device could be waiting to redirect you to the captive portal so you can log in. Open a browser and enter any URL (e.g. www.kutztown.edu) to force a redirection to the login page.

3. Turn Wi-Fi off/on

Because of inherent issues with roaming between and within some buildings (particularly among some smart phones), it may be helpful to turn your device’s Wi-Fi off/on, forcing it to establish a new path to the Internet.

If you have any questions or a specific concern about Wi-Fi use on campus, please email us at resnet@kutztown.edu.

Understanding Campus Wi-Fi
Last updated: 04/26/2017 10:01:54

Large public Wi-Fi networks like we have on campus operate differently than a simple, private network like you probably have set up in your home. At times, the difference can be a source of frustration to students. This article is intended to help you better understand campus Wi-Fi so that you can eliminate that frustration and navigate it like a pro.

Logging into Wi-Fi

Campus Wi-Fi is available in more than 40 buildings spread out over more than 200 acres. To ensure that campus Wi-Fi is available only to KU students, faculty and staff, all users are required to log in with their KU username and password.

North Campus Wi-Fi (BearNet) - Academic Buildings

The Wi-Fi network prevalent throughout most non-residential spaces on campus is BearNet. Because Wi-Fi users in academic buildings tend to be transient (i.e. regularly moving between buildings and classrooms), BearNet is designed to be session-based. Some facts about BearNet:

  • When connecting to BearNet, you get no Internet access until you log in via the captive portal web page. In order to log in, open a browser on your device and browse to any non-secure web page (e.g. www.kutztown.edu). You will be automatically redirected to the captive portal web page.
  • BearNet supports Wi-Fi roaming within a building. For example, if you log into BearNet in Rohrbach Library, you can move around anywhere within Rohrbach Library and maintain your network connection (provided you’re still within range of a Wi-Fi signal).

  • Although BearNet does support Wi-Fi roaming between buildings, keep in mind that there are many device-specific factors (e.g. battery level, cookie-handling,  signal strength) that could affect the ability to maintain a Wi-Fi session. As a result, when you move from one north campus building to another, it may be necessary to re-establish your network connection (i.e. log into Wi-Fi again).

South Campus Wi-Fi (ResNet WiFi) - Residence Halls

The Wi-Fi network prevalent throughout residential areas on campus is ResNet WiFi. Some facts about ResNet WiFi:

  • ResNet WiFi is not session-based. When you log into your network device, ResNet WiFi remembers the device and won’t require you to log in again on that device for a period of two weeks.
  • Similar to BearNet, ResNet WiFi requires you to log in via a captive portal web page. However, you may notice that you’re able to connect to the Internet for a short time and aren’t immediately presented with the login page. This is the amount of time it takes for ResNet WiFi to identify your device and check to see if it has been logged in within the past two weeks.
  • ResNet WiFi consists of five zones, and each zone supports Wi-Fi roaming. Roaming allows you to move around anywhere within the zone and maintain your network connection (provided you’re still within range of a Wi-Fi signal). The five zones are…

    ResNet WiFi - Zone A
    GB Village West - Johnson Hall - University Place

    ResNet WiFi - Zone B
    Beck Hall - Bonner Hall - Deatrick Hall - Honors Building

    ResNet WiFi - Zone C
    Berks Hall - Lehigh Hall - Rothermel Hall - Schuylkill Hall

    ResNet WiFi - Zone D
    Dixon Hall

    ResNet WiFi - Zone E
    GB Village South (all buildings)

Things to try if you have problems connecting to Wi-Fi… 

1. Make sure you’re using campus Wi-Fi

If you’re not connected to BearNet or ResNet WiFi, you’re attaching to someone else’s network. Many student-owned devices broadcast Wi-Fi network names that likely aren’t set up to let you connect to the Internet.

2. Try browsing to any web page

Your device could be waiting to redirect you to the captive portal so you can log in. Open a browser and enter any URL (e.g. www.kutztown.edu) to force a redirection to the login page.

3. Turn Wi-Fi off/on

Because of inherent issues with roaming between and within some buildings (particularly among some smart phones), it may be helpful to turn your device’s Wi-Fi off/on, forcing it to establish a new path to the Internet.

If you have any questions or a specific concern about Wi-Fi use on campus, please email us at resnet@kutztown.edu.